High processing latency with conversion module

Incident Report for Everflow Technologies

Resolved

This incident has been resolved
Posted Apr 13, 2020 - 21:15 UTC

Identified

The issue has been identified and a fix is being implemented. We confirm a small portion of the conversions will result into a 502 and won't be processed by our system.
Posted Apr 13, 2020 - 21:00 UTC

Investigating

We are currently investigating this issue.
Posted Apr 13, 2020 - 20:55 UTC
This incident affected: Conversion Processing.
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