We experienced a period during which the UI and API were slow to load. The clicks and conversions were not affected.

Due to an unplanned maintenance on one of our database servers, users were not able to connect to the Everflow UI for a period of 25 minutes. The clicks and conversions were not affected, only the connectivity to our UI / API. We will be working with Google Cloud to get a better understanding of why this maintenance occurred and how we can minimize downtime in the future.

This was caused due to an error on our part which resulted in Google Cloud (our Hosting partner) removing access to the services. This was not a technical issue but a process issue. We deeply regret this incident and are putting measures in place to prevent such situations from occurring in the future.

Raw click logs stopped being processed. Issue has since been resolved but there will be an availability lag. No clicks were lost.

Static assets from Everflow CDN could not be accessed for a short period of time due to an expired TLS certificate, resulting in UI downtime.

Some users in the US were temporarily unable to reach Everflow because of a networking issue affecting Google and all of its customers. You can consult this link for more details.